Comments on: Smooth Reviews Like Service Magic http://www.convertoffline.com/smooth-reviews-like-service-magic/ SEM Help For Local Service Businesses Fri, 03 Feb 2012 23:42:20 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: robert p http://www.convertoffline.com/smooth-reviews-like-service-magic/comment-page-1/#comment-103256 robert p Fri, 08 Jul 2011 02:32:25 +0000 http://www.convertoffline.com/?p=178#comment-103256 I was a memeber of service magic, the biggest issue I have had with them is that I worked with a customer who I could not please, I returned to his home 8 times and work on the items, every time we would fix one thing, and spend hours doing so he would then call back and say something else is wrong, I catered to him to the point I made no money on the job, 2 months later he goes on service magic and post a bad review, it is the first thing all my new potential leads get to see, it cancels out the other 14 perfect reviews that I have, and there is nothing I can do about it, I spend over $400 a month. SO now I do not spend that and I am looking for another way to spend that money on advertising. I was a memeber of service magic, the biggest issue I have had with them is that I worked with a customer who I could not please, I returned to his home 8 times and work on the items, every time we would fix one thing, and spend hours doing so he would then call back and say something else is wrong, I catered to him to the point I made no money on the job, 2 months later he goes on service magic and post a bad review, it is the first thing all my new potential leads get to see, it cancels out the other 14 perfect reviews that I have, and there is nothing I can do about it, I spend over $400 a month. SO now I do not spend that and I am looking for another way to spend that money on advertising.

]]> By: Online Pro http://www.convertoffline.com/smooth-reviews-like-service-magic/comment-page-1/#comment-96034 Online Pro Tue, 19 Apr 2011 20:19:39 +0000 http://www.convertoffline.com/?p=178#comment-96034 Great point. Service Magic has a billion dollar message to share with all who utilize the service. If you step back and take a look at what they are doing, there are many things we can do for our trades businesses to be more successful. At FPN, we have adopted some of their strong points and dropped the problems to create the ultimate service pro marketing platform. Great point. Service Magic has a billion dollar message to share with all who utilize the service. If you step back and take a look at what they are doing, there are many things we can do for our trades businesses to be more successful. At FPN, we have adopted some of their strong points and dropped the problems to create the ultimate service pro marketing platform.

]]> By: JM Design Build http://www.convertoffline.com/smooth-reviews-like-service-magic/comment-page-1/#comment-96016 JM Design Build Tue, 19 Apr 2011 12:28:35 +0000 http://www.convertoffline.com/?p=178#comment-96016 Great article. We are in the beginning phase of developing an online review strategy and have talked about a number of ideas discussed here. For what it's worth, service magic has proven to be effective in serving its purpose--connecting homeowners with local contractors. However, it is still the responsibility of the contractor to sell the job, do excellent work, and provide great customer service. We use this service regularly and have found success. -Dan Great article. We are in the beginning phase of developing an online review strategy and have talked about a number of ideas discussed here. For what it’s worth, service magic has proven to be effective in serving its purpose–connecting homeowners with local contractors. However, it is still the responsibility of the contractor to sell the job, do excellent work, and provide great customer service. We use this service regularly and have found success.

-Dan

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